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rivertown buick Complaint - Broken driver seat
rivertown buick Complaint

rivertown buick Complaint

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Broken driver seat


Took my new 2016 Buick LA Crosse in to the dealership ( Rivertown Buick GMC Service Dept. Columbus Ga.) to have the driver seat repaired under warranty. I was told by the rude service manager that they would not repair my seat under warranty even though ball bearings fallen out of it after a loud popping noise. I was told as long as the seat works they can not repair it under warranty. I just don't see how that is right when parts to the seat have fallen out.


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